Build Process NOT Control
– Getting rid of unhappy by-products
There was too much policy at Semco, and not enough thought, judgement and common sense.
What
This practice refers to a purposeful reduction of control mechanisms related to the (manufacturing) process. This lose way of doing things is possible because of a disciplined and timely measurement of negotiated results of the process itself. It allows for workers to design the most effective process for delivering these results, rather than to have to abide by policy manuals or rule books of controls.